A Virtual Wine Tasting Session
A DEX Approach to VDI:
Turning VDI Challenges
into Strategic Wins
Presented by
WHAT WE DISCUSSED
Virtual Desktop Infrastructure (VDI) was designed to consolidate Windows remote access environments for both security and performance reasons, while also simplifying IT management at the remote endpoint. But for many IT and VDI leaders, its complexity has become a source of persistent blame for the VDI team. Slow response times, disjointed user experiences, and an inability to prove impact to the business have left VDI teams fighting fires instead of driving innovation.
Today, it’s time to change the conversation. VDI must evolve from a siloed technology to a strategic member of Digital Employee Experience (DEX) ecosystem – one that’s measured, optimized, and connected to broader business outcomes along with their physical Windows counterparts.
Participants joined an exclusive, small-group virtual roundtable and curated wine tasting experience to explore how leading organizations can apply a DEX mindset to VDI.
We discussed how to:
- Shift VDI teams from a defensive and reactive operation to becoming a proactive enabler of employee productivity and satisfaction.
- Gain real-time visibility into VDI experience gaps without guesswork, manual troubleshooting, or large swat teams.
- Gain a consolidated view of employee experience across virtual and physical environments with a unified, data-driven DEX discipline.
- Make the invisible visible: surface hard evidence of VDI’s role in employee experience and IT success with analytics and comparative analysis.
- Collaborate across IT Ops, EUC, and Digital Transformation teams to position VDI as a mission-critical service.
Whether you are a VDI Architect, Operations Lead, EUC Engineer, or IT Operations Manager responsible for both physical and virtual endpoints, this session would equip you with fresh strategies and peer insights to reframe VDI challenges as opportunities for leadership and business impact.
This experience was designed for current Nexthink customers, though many attendees may be discovering how Nexthink can uniquely empower their VDI strategy for the first time.
AGENDA
04:00 PM – 04:10 PM
Session & Participant Intro
04:10 PM – 04:30 PM
Guided Wine Tasting by an Expert
04:30 PM – 05:20 PM
Interactive Discussion on the Topic
05:20 PM – 05:30 PM
Closing
THE SOLUTION EXPERT
Luis Dunn
Senior Solutions Consultant at Nexthink
Luis Dunn is a Senior Solutions Consultant at Nexthink, based in Greater Houston, where he specializes in delivering digital employee experience (DEX) solutions across North America. At Nexthink, Luis partners with IT teams to scale continuous orchestration and automation, helping clients streamline workflows and optimize endpoints for improved user and operational outcomes.
A frequent speaker and active community member, he contributed to events like the “Scale Your EUC Team” spotlight and has shared company milestones—such as achieving FIPS 140-2 compliance and being named a Leader in the Gartner Magic Quadrant—via LinkedIn and industry forums.
With 500+ professional connections and a track record of client success, Luis combines technical acumen with strong customer engagement to advance workplace transformation initiatives.