Presents
WHAT WE DISCUSSED
As digital-first strategies accelerate, the security landscape around customer communications—spanning voice, messaging, and email—has become more complex and more critical than ever. Every cloud-based interaction introduces new risks, from data breaches to compliance violations.
How can IT leaders safeguard customer trust while supporting seamless, omnichannel communication?
Participants joined an exclusive executive roundtable moderated by subject matter experts from Sinch, who also shared real-world insights and customer success stories. This was a peer-driven forum to explore today’s evolving threat landscape, exchange best practices, and learn how other enterprise leaders are adapting their strategies for secure and resilient cloud communications.
Key Discussion Topics:
- How digital transformation is reshaping risk across customer communication platforms
- Balancing security, compliance, and user experience in voice, messaging, and email
- Managing third-party risk in a fragmented communications ecosystem
- Building effective incident response and business continuity plans for cloud-first operations
No sales pitches. No fluff. Just honest, peer-led conversation.
Participants walked away with practical insights to improve your security posture, ensure compliance, and support innovation across your communication channels.
AGENDA
6:00 PM – 6:15 PM
Welcome
6:15 PM – 7:00 PM
Roundtable Discussion
7:00 PM – 8:00 PM
Dinner
8:00 PM – 8:20 PM
Networking
8:20 PM – 8:30 PM
Closing
SOLUTION EXPERT
Christopher Chin
Global Chief Information Security Officer
at Sinch
Christopher Chin is a seasoned professional with a robust background in data analytics and communication. At Sinch, he has been instrumental in enhancing customer engagement strategies, leveraging data-driven insights to optimize messaging solutions.
His expertise bridges the gap between technical analytics and effective communication, ensuring that data translates into meaningful customer interactions. With a passion for empowering teams, Christopher continues to drive innovation in customer communication at Sinch.
