I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
Director, Large Business Customer Experience, NRG Energy
The Next Normal: Medical Device Proliferation with Joey Johnson, CISO of Premise Health
May 13th, 2021, Successfully held
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Here’s what we discussed:
The 2020 pandemic accelerated digital transformation for all sectors – but none more acutely than healthcare. Security leaders and teams were thrust into rapidly changing infrastructures and attack surfaces amid a triage of infected patients.
Accelerated remote work and telemedicine were forced elements of the transformational changes of the past year – but they are only just getting started. So what’s next? When we consider all the applications that now touch healthcare data, the next normal will be how we not only protect our own networks, but also all the new risks we face outside our normal scope.
We discussed the potential impacts this will have on your cyber strategy and the ways we should start preparing to defend against them.
Here is what we learned:
What’s been your organization’s biggest cybersecurity challenge during the Covid-19 pandemic?
Getting a people working collaboratively in a secure manner while abiding by HIPAA compliancy rules was among the biggest challenges. Threats such as ransomware requires significant staff education to combat. While executives may trust vendors and partners are following security practices, IT security teams can’t afford that trust. It is imperative before introducing new devices that may interact with the network in any way go through thorough risk assessment.
The volume of solutions demanded from the get-go of the pandemic was unprecedented. Allowing staff to work from home and providing virtual clinics was resolved by using third party security companies. But becoming virtual overnight was their biggest challenge.
While they may have been ready from a technology standpoint, the workforce wasn’t. They had to adopt new tech and learn to use them in new ways in a short period of time. The many changes and the speed at which they occurred necessitated getting to an executive decision of acceptable level of risk.
Request detailed session notes
We are careful about who we send this key document to. The session notes will be sent based on the request, provided your profile matches our qualification criteria.
About CyberMDX:
CyberMDX mission is to enable healthcare delivery organizations to do what they need to do – which is to provide quality care. And they do that by securing and protecting the systems and devices they rely on every day to treat illnesses and save lives.
CyberMDX solution is cloud-based. Its called CyberMDX Healthcare Security Suite. It basically identifies, categorizes, and protects connected medical devices, ultimately to help our customers ensure patient safety, data privacy and compliance.
CyberMDX have a dedicated research team that works to both alert the broad community to vulnerabilities they find (e.g. CISA, FDA, MITRE, etc.) and provide their customers insights and Intel based on those findings.
Participation in the Virtual Roundtable is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.
If you don’t qualify, we’ll suggest other learning events that may be a better fit for you.
Here’s what attendees at past events have said:
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
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